FLYR Labs Announces a Commercial Agreement with Avianca to Enable Business-Wide Revenue Optimization
With The Revenue Operating System® from FLYR, Avianca takes a digital-first approach to optimize commercial performance
Los Angeles & Bogotá, Colombia, September 29, 2022: Today, FLYR Labs, pioneer of The Revenue Operating System, announces a commercial agreement with Avianca, one of the leading airlines in Latin America, to bring total revenue optimization and customer centricity together within a vertically integrated platform, enabling new business and commercial models in today’s highly competitive market.
The agreement will help Avianca modernize commercial decision-making under a unified set of data intelligence, revenue management, and e-commerce capabilities to optimize business results. FLYR’s platform, The Revenue Operating System, incorporates FLYR’s recent acquisitions of Newshore, a current partner of Avianca, and Pribas, which together equip airlines with a modernized end-to-end technology stack.
“For the next step in our transformation journey, we want to lead with a digital-first strategy, with the best customer experience, revenue intelligence, and offer & order management practices in the airline industry on one common platform. Through this partnership with FLYR, we can achieve this using just one modular, cloud-based, state-of-the-art product,” said Manuel Ambriz, Avianca’s chief commercial officer.
Avianca also plans to expand its ancillary portfolio, developing new, simpler products better adapted to customer needs. FLYR’s ancillary optimization solution paired with its latest e-commerce and end-to-end offer, order, retailing, and inventory management capabilities, offers a singular platform to support the entire customer journey while optimizing price and revenue performance throughout.
“We’re incredibly excited to help transform Avianca into one of the most digitally developed carriers in the world,” said Alex Mans, founder and CEO of FLYR. “The infrastructure and solutions provided by our Revenue Operating System platform will quickly modernize decision-making and optimize commercial-wide performance, all while enhancing the customer experience at Avianca.”
With previous generation systems unable to support different channels of interaction throughout the customer journey, a common and modern technology platform is essential to providing a consistent and positive overall experience. With this commercial agreement, Avianca seeks to secure a thoughtful solution that integrates all possible B2C channels, expediting speed to market and creating a frictionless process for its customers.
The Revenue Operating System leverages advanced deep learning technology to provide automated, AI-driven revenue management capabilities that maximize airline profitability and total revenue. With its recent acquisitions of Faredirect, xCheck, Newshore, and Pribas, FLYR is providing airlines with the most modern end-to-end technology stack that meets the needs of an ever-changing business environment.
About FLYR Labs
FLYR Labs, the pioneer of The Revenue Operating System, is focused on the relentless application of advanced and intuitive technologies that help transportation leaders unlock their highest potential. Its cloud-native software solution leverages deep learning technology, a cutting-edge form of AI, to provide ultra-accurate forecasting and actionable insights within one comprehensive user interface. With FLYR, travel and transportation companies can exponentially improve revenue performance, unify decisions across commercial teams, and build a more efficient experience for their customers.
FLYR Labs is headquartered in California with offices in Los Angeles, San Francisco, Dallas, Krakow, and Amsterdam.
To learn more about FLYR Labs, visit flyrlabs.com or follow @flyrlabs on Twitter and LinkedIn.
AVIANCA includes Avianca -Star Alliance member-, LifeMiles, and Avianca Cargo. In passenger transportation and with more than 102 years of continuous operation since 1919, Avianca is the leading airline in Colombia, Ecuador, and Central America and has one of the largest airline operations in Latin America with 125 routes, 3,800 weekly flights, and a fleet of more than 110 Airbus 320 and Boeing 787 Dreamliner aircraft, connecting to around 65 destinations in the Americas and Europe. More than 10 million members and 450 allied brands are part of its loyalty program, LifeMiles, one of the largest in the region. In cargo transportation, Avianca Cargo is a leader in the region and is the main airline in different markets in the Americas. It serves more than 50 destinations with a fleet of Airbus A330 freighters, along with its operation of passenger aircraft bellies. Avianca successfully emerged from Chapter 11 at the end of 2021 and today, has a team of more than 12,000 people committed to providing safe, convenient, affordable, and friendly service to its customers. More information is available at www.avianca.com.
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